Welcome

THICKER THAN WATER WINES - WEEKEND CELLAR DOOR SPECIALIST

Personality trumps all, hospitality experience is ideal, but eagerness to learn, communicate and a current RSA are non-negotiable.

We are seeking to add a new staff member to our team, eager to be an ambassador for our brand and create meaningful relationships with our customers! As a Family-owned winery its essential that you can be an extension of who we are and what we represent.

With 24 years of producing World class wines our new cellar door compliments the World class wines we produce. We believe every customer touch point matter and holding the smallest detail to the highest standard is of utmost importance.

Shiraz plays a big role, with our flagship ‘Giant Squid Ink’ Shiraz having been awarded World’s best Red Wine 3 times in the last 10 years, as well as our ‘Squid Ink’ Shiraz being awarded World’s Best Shiraz last year. We also produce a handful of other regional hero's too, including the delightful RDW Grenache, among others.


The casual roles will be weekends paying-

$37.14/hour for Sat

$55.71/hour for Sun

$68.09/hour for public holidays.


Responsibilities:

Staff will assist with the day to day running of the Cellar Door, including but not limited to the following roles & responsibilities:

  1. Complete opening and closing procedures
  2. Always communicate Thicker Than Water brand message clearly
  3. Welcome guests with enthusiasm
  4. Present wines, and demonstrate a tailored wine experience interacting with customers
  5. Achieve mailing list and cellar door sales to agreed KPI’s
  6. Process POS orders
  7. Ensure all areas are clean and orderly daily
  8. Follow all Cellar Door policies and procedures
  9. Record, restock and maintain cellar door inventory
  10. Represent Thicker Than Water and its products & experiences at every available opportunity
  11. Maintain Workplace Health & safety and HACCP regulations
  12. Packing and dispatching of freight orders


Applicants successful in this role will:

  • Work weekends
  • Have a current RSA
  • Have exceptional communication skills
  • Have an interest in wine and people
  • A strong work ethic that’s self-motivated
  • Be customer focused


Applicants must have Australian citizenship/residency or a valid existing Australian work visa

Please forward a copy of your CV and cover letter to [email protected]