The Cellar Door Supervisor at Shingleback will be responsible for promoting our brand and business by creating exceptional customer experiences for visitors and direct and ongoing customer relationships.

Here's a snapshot of the Cellar Door Supervisor responsibilities:

  • Demonstrate and share your passion and knowledge of wine to craft memorable customer experiences
  • Actively drive sales of the company's wine products in line with monthly and annual targets
  • Manage, coach and constantly develop the Cellar Door team to be motivated to deliver performance at the highest level
  • Participate in technical tastings representing a broad consumer perspective
  • Promote and sell Wine Club memberships
  • Handle and develop the customer and cellar door visitor databases
  • Manage and record all stock movements
  • Support our tourism strategy by liaising with tourism partners to plan group visits, cellar door tastings
  • Opening and closing duties of the venue
  • Take active responsibility with health and safety policies to implement control strategies to eliminate or minimise identified risks.

This is a great opportunity for someone with supervisory experience looking to make a move into Cellar Door Management with the support and mentorship of our leadership team


  • Wine Knowledge, and WSET level 2 or higher
  • Office Administration Skills
  • Extensive knowledge of the wine industry
  • Team management experience (including identify and hiring of talent)
  • Strong customer focus, communication and leadership skills
  • Excellent communication skills and a drive for results
  • Availability to work weekends and public holidays.

    Please apply in the first instance to [email protected]