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SHINGLEBACK WINES - CELLAR DOOR SUPERVISOR/TEAM LEADER

The Cellar Door Supervisor at Shingleback will be responsible for promoting our brand and business by creating exceptional customer experiences for visitors and direct and ongoing customer relationships.

Here's a snapshot of the Cellar Door Supervisor responsibilities:

  • Demonstrate and share your passion and knowledge of wine to craft memorable customer experiences
  • Actively drive sales of the company's wine products in line with monthly and annual targets
  • Manage, coach and constantly develop the Cellar Door team to be motivated to deliver performance at the highest level
  • Participate in technical tastings representing a broad consumer perspective
  • Promote and sell Wine Club memberships
  • Handle and develop the customer and cellar door visitor databases
  • Manage and record all stock movements
  • Support our tourism strategy by liaising with tourism partners to plan group visits, cellar door tastings
  • Opening and closing duties of the venue
  • Take active responsibility with health and safety policies to implement control strategies to eliminate or minimise identified risks.

This is a great opportunity for someone with supervisory experience looking to make a move into Cellar Door Management with the support and mentorship of our leadership team

You:

  • Wine Knowledge, and WSET level 2 or higher
  • Office Administration Skills
  • Extensive knowledge of the wine industry
  • Team management experience (including identify and hiring of talent)
  • Strong customer focus, communication and leadership skills
  • Excellent communication skills and a drive for results
  • Availability to work weekends and public holidays.

    Please apply in the first instance to [email protected]